| Auto Insurance

Trying to juggle your work, family, and social life is enough to keep you on your toes—making your Direct Auto & Life Insurance payment shouldn’t slow you down. Though we love seeing our customers at Direct locations, we understand that coming to the store to make your payment might not be the most convenient option for you. That’s why we’ve made it easy for you to pay on the go. Here are eight ways to pay your bill without missing a beat:

If You Have a Phone Handy…

Pay by text is quick and easy. Once you set up your account, simply text “da” to the text reminder when you’re ready to pay your bill. With this option you are in control of when, if, and how you pay. Your account won’t be charged unless you give permission by sending the “da” text, and you can choose another form of payment besides the card or bank account on file. You can also sign up for simple text reminders that let you know when your payment is due. Register here.

DirectDrive® App
Not only does this free app help you understand how to be a better driver by giving you real-time feedback about your driving habits, but it also lets you pay your bill and access your insurance ID card right on your phone. The DirectDrive app is available on both the iTunes App Store and Google Play.

We’re always glad to talk with you, and, if calling is convenient for you, we are happy to process your payment over the phone. Click here to find the number of the closest local store or call our Customer Care Center at 1-877-463-4732.

If You’re on a Computer (Or Mobile Device)…

Credit or Debit Card
To pay online with a credit or debit card, click here.

With auto-pay, you’ll never have to worry about missing a payment again. Use your debit or credit card to set up a scheduled automatic payment each month and ditch the hassle of writing checks and licking stamps. You’ll have peace of mind knowing your bill is always paid on time. Set it up here.

This option lets you transfer funds directly from your bank account just as you would with a paper check. The only difference is the transfer is made electronically. To make an e-check payment, click here.

If You’re On the Road…

Partner Location
We have many local partners that can process your Direct bill payments in-store. If your nearest Direct Auto location isn’t close by, a partner location might be. Click here to find out if there is a participating partner location near you.

Direct’s kiosks are located in the places you visit the most, like grocery stores, shopping malls, gas stations, and even car dealerships. Use cash or a card to pay your bill at a Direct kiosk and be on your way in minutes. Kiosks are available in select markets. Use the Store Finder to locate a kiosk near you.


*Pay-by-Text services provided by FirsTech, Inc., which is not an affiliate of Direct. Standard messaging rates may apply. You can find more information about FirsTech, including their privacy policy, at firstechinc.com.