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Direct Auto's Pleasant Surprises Campaign in Action

A helping hand at the grocery store, a co-worker that holds the door for you, a stranger that helps you change a flat tire – it’s the little things in life that matter.

Each and every customer who walks through the doors of our stores or dials our phone number deserves a customer service experience that goes beyond their wildest expectations. In support of this commitment, we’re going a step further to deliver “Pleasant Surprises” to the communities we serve.

Check out these pleasant surprises and get inspired! We hope that the thoughtfulness, kindness, and generosity that “Pleasant Surprises” inspires echoes throughout your life and the community you live in.

How you can join the pleasant surprises movement:

  • Share your stories, acts of kindness, or pleasant surprises on your own on Facebook or Twitter using @DirectAutoIns and the hashtag #pleasantsurprises
  • Do random acts of kindness for your neighbors and parents
  • Unplug for a weekend and spend some quality time with loved ones